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NIU

Enabling Novice Internet Users to use technology to get more out of their life

2021-2022

Scoping research

[Research Strategy]

Crafting research goals, methodology, research questions, planning a roster with a steady cadence, making a tracker and engaging the product team to share questions they would like to know from the users in advance.

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Research execution

[On field / remote]

Literature reviews, Collaborating with vendor partners and field recruiters, screening participants, getting prototypes ready, onboarding moderators and translators, daily de-briefs with the team

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Reporting from research

What stays back

Analysis from debrief docs, observations to insights based on evidence and recommendations to plan the next steps from the study.

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